From lockdown to now: Five years of looking back and moving forward.

Our worlds changed on 23 March 2020.  We were united by a sense of uncertainty, feelings of anxiety, and of confusion around what was to come.  We gathered eyes and mouths agape, in front of TV screens as we were told to stay at home.  The outside world fell silent, roads and skies emptied, non-essential shops closed, workplaces ceased operations with some being asked to work at home or be ‘furloughed’ (a new word for most of us), and keyworkers kept our essential services going. 

Home was a reassuring sanctuary, if you were lucky, surrounded by loving family members.  A time to pause, reflect, look after our basic needs for safety and nourishment.  For many it was a trap that intensified disadvantage, deepened dysfunctional relationships, and a exacerbated their lack of opportunity.  For our youngest children, their worlds became so much smaller.  Some benefitted, some did not.  As lockdown(s) continued, we predicted families would feel the effects in terms of parent relationship pressures, domestic abuse, economic burdens, and children’s development would be compromised or delayed.  It gives none of us any pleasure to say we were right.  

In early years, we started to hear from keyworker parents who needed our support so they could go to work, we delivered for them.  Parents not able to use our services started to appreciate in new ways the work we do, and the shared partnership we have in supporting their children’s development and learning.  Providers, like all businesses, were juggling with the new realities, the economics, and the need for short- to long-term planning, and supporting their own workforce.  Local authorities were contacting us for help in navigating the complexities of Government guidance, financial packages, and the processes needed for business change, so the best possible support could be offered to the whole sector.  We were only too pleased to do what we could, it was something core to our mission.

Like many others, online meetings were something of a grey area for us.  But we soon got to grips with the technology (after many clumsy attempts).  We started to connect as a team to make sense of what was happening on a day-to-day basis.  We began meeting with individual local authority early years leads, for mutual support, sense checking, and information sharing.  This is a time we look back on with great fondness and friendship.  We were in it together.  These exchanges formed the basis of our national support programme ‘Finding Your Way Through’ a structured strategy framework, and a set of actions, approaches and resources we developed and freely gave to the sector.  Then came the idea to offer a weekly/fortnightly online session for local authority leads for peer support, wellbeing, and information sharing.  We called them Coffee Breaks, essentially because we were asking everyone to stop, put the kettle on, and come together with the community for an hour of mutual support, understanding, and collaboration.  What a moment that was, a movement began, and Coffee Breaks became that national space for both unstructured and focused discussion, problem solving, resource sharing, and a safe space for emotional safety.  Five years on, and they continue, for all the same objectives, and they are a pleasure for us to facilitate and provide for our colleagues. 

The lessons learned, from lockdown to the present day are many.  It has become clearer for many who have a stake in our sector that we play an essential role in supporting parents in caring for their children, building their development and joy for learning, and their economic opportunities.  Early years is an essential cog in a large machine that delivers for families across multiple (not single or artificially allocated) outcomes.  Without it, and the impacts are clear.  We have been identifying the increases in children’s developmental delays, speech and language, and SEND and have been adapting approaches to best help their recovery.  However, we know these will continue for many, and risk affecting their school-lives and beyond. 

The past five years have also reminded us of the power of togetherness, our unswerving commitment to the sector, our empathy and affinity with parents and children, and not forgetting our resilience.  That said, there are fragilities that continue despite the ambitions, recognition, and increased spend in the sector.  The need for support, challenge, and community in the sector remains vital.  This needs to include all types of setting or school, group-based or home based, and reaching all practitioners to fully deliver our impacts confidently, healthily, and joyfully for better futures.    




Photo by Lisa from Pexels on Pexels.com

Politicians: gain trust by giving it first

Another general election has passed.  Another long night has been spent on the sofa watching results unfold.  It was a festival of shock, anger, denial, deal-making, depression, and acceptance.  By dawn, we knew what the future had in store. There were winners, there were losers, there were surprises, and there were lessons learned.  The victors have already started to busy themselves with the demands of government; the losers continue to lick their wounds and regretfully ponder ‘what went wrong’. 

The words in concession speeches, snatched media interviews, and social media posts weaved a well-known tapestry of woeful remorse.  “We lost the public’s trust”, “We didn’t listen”, “We made mistakes”, “We must regain trust”.  Yup!  Costly mistakes, and lessons learned all too late.  As long as these lessons have been learned, and were not rehearsed meaningless platitudes to fill awkward silences.  

The lesson here is that, for anyone to gain trust, whether they be a politician, leader, manager, partner, or friend, they must give it first.  Here’s how it works:

  1. Vulnerability: Share your own vulnerabilities, challenges, and experiences. Be open and honest about the realities of the situation and/or experience.  When you open up, others feel more comfortable doing the same.  This leads to more meaningful exchanges and the coproduction of solutions that have half a chance of gaining everyone’s commitment – and ultimately the results everyone needs and wants.
  2. Active Listening: Show genuine interest in others. Listen actively, ask questions, and empathise. Don’t just tell people you are listening; show them you are listening, and that what is being said will be valued and will inform decisions and actions.  People trust those who truly hear them.
  3. Reliability: Be consistent and reliable. Keep the promises you make, don’t make promises you cannot keep, meet deadlines – or discuss the reasons and agree when deadlines must change, and follow through on those shared commitments made.
  4. Generosity: Give without expecting anything in return. This is an intrinsic characteristic of care, of service, of public service, and of integrity.  Offer help, share knowledge, resources, skills, learning, and perspectives, and support others to grow and develop.
  5. Honesty: Be transparent and truthful at all times. Admit mistakes and apologise instinctively and quickly when necessary.  When apologies are shared to conclude a long series of denials and legalese they rarely land well.  Be honest, and you will get honesty in return – so don’t be afraid of it.  If you find it difficult to have the honest conversations, get help – it is an essential skill. 
  6. Delegation: Knowing how and when to let go is key.  This enables those who know best to advise, guide, and be a partner to deliver on shared objectives.  Allow them the freedom to fly, to innovate, to focus upon outcomes and impacts.  Don’t stymie them in a quicksand of micro-managed inputs and outputs. 

Trust is built over time through consistent actions. By giving trust first, a positive cycle of reciprocity can begin. One that can last a term of political office, a career, or a whole lifetime.  New members of parliament should take heed. 

This blog was first published by Children and Young People Now magazine https://www.cypnow.co.uk/blogs/article/politicians-gain-trust-by-giving-it-first on 09/07/24